Privacy Policy

Privacy Policy

Introduction

Welcome to https://christian-marriage-counseling-gilbert-az.couplesresilience.com (referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, services, or websites linked to ours but operated independently. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which your data is processed when:

  1. You register an account and use our applications or services as an authorized user.
  2. You visit our website(s) linked to this Privacy Policy.
  3. You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: This includes your user name, profile picture, and registration details.
  • Payment Information: Credit/debit card details, billing addresses, and payment history.
  • Financial Information: Bank account numbers, investment portfolios (if provided), and financial transaction records.
  • Purchase Information: Products or services bought from us, order history, and purchase amounts.
  • Mobile Device Identifiers: Unique device identifiers, operating system, and mobile network information.
  • Location Data: GPS coordinates and other location-based data when you use our location-enabled services.
  • Feedback and Reviews: Comments, ratings, and reviews you submit to us.
  • Social Media Information: User profiles, posts, and interactions from social media platforms if you choose to connect them to your account.
  • Product Information: Details about products or services you show interest in or purchase.

We gather this data through direct user input, interactions with our systems, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy agreements.

Cookies

Cookies are small text files stored on your device when you visit our website. They play a crucial role in enhancing user experience and enabling essential functions:

  • Strictly Necessary Cookies: These ensure basic functionality, such as remembering your login credentials or maintaining session data.
  • Preference Cookies: Used to store user preferences for enhanced site performance.
  • Analytics Cookies: Help us understand website usage and improve our services by tracking aggregated data.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data as necessary to fulfill the purposes for which it was collected, including:

  • Providing and improving our services.
  • Complying with legal requirements.
  • Protecting our rights and interests.

Once the data is no longer required, we securely delete or anonymize it to prevent unauthorized access or use.

Security Measures

We implement robust organizational and technical safeguards to protect your personal data:

  • Encryption: We utilize encryption protocols for secure data transmission and storage.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards.
  • Access Controls: Our systems have access controls in place to restrict unauthorized personnel from accessing sensitive data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to and receive a copy of your personal data.
  • Rectification: The right to correct inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): The right to request the deletion of your data in certain circumstances.
  • Restriction: The right to limit the processing of your data for specific purposes.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your data for certain purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.

To exercise these rights or file complaints/appeals, please contact our Privacy Team using the details provided below. We will respond to your requests within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us:

  • Email: contact@christian-marriage-counseling-gilbert-az.couplesresilience.com
  • Address: [Provide the physical address]

We value your trust, and we are dedicated to maintaining transparency in our data handling practices.